House Rules & Policies

Welcome to Spain Abroad Creative Hub!
These guidelines help ensure a peaceful, productive, and enjoyable experience for all our creative residents.

🏠 General House Rules

Quiet Hours

10:00 PM - 8:00 AM
Please keep noise to a minimum during these hours to respect fellow residents. This includes conversations, music, and movement in common areas.

Common Areas

Kitchen, workspaces, and shared areas should be left clean after use. Please clean up immediately after cooking and wash all dishes and utensils.

Guests & Visitors

Day guests are welcome with prior notification to management. Overnight guests require approval and may incur additional fees.

Work Spaces

Community work areas are shared spaces. Please be respectful of others' need for quiet and focus. Book the tea shoppe in advance for private use.

Personal Items

Do not leave personal belongings in common areas. Label items in shared refrigerators. Spain Abroad is not responsible for lost or stolen items.

Smoking Policy

All accommodations are non-smoking. Smoking is permitted only on designated outdoor terraces and balconies.

📝 Check-In & Check-Out Policies

  • Check-in time: 3:00 PM - 8:00 PM (late check-in available by arrangement)

  • Check-out time: 11:00 AM (late check-out may be available upon request)

  • Key policy: Lost keys will incur a replacement fee of €25

  • Deposit: €200 security deposit required, refundable upon departure if no damages

  • Final cleaning: Basic cleaning included; excessive cleaning needed may incur additional charges

💳 Payment & Cancellation Policy

💰 Payment Terms

  • Full payment due upon booking confirmation

  • Monthly stays: Payment due in full at the start of each month

  • Accepted methods: Bank transfer, PayPal, credit card

  • Reservation canceled after 5-day grace period if payment has not been received

📅 Cancellation Policy

  • 30+ days before arrival: Full refund minus €50 processing fee

  • 15-29 days before arrival: 50% refund

  • 7-14 days before arrival: 25% refund

  • Less than 7 days: No refund

  • Early departure: No refund for unused nights

⚠️ Additional Fees & Policies

Service/Incident Fee
Lost key replacement €25
Excessive cleaning required €50-100

Damage to property
Cost of repair/replacement for items or facilities
Unauthorized overnight guest €30 per night and may be asked to leave without refund if continuing not to respect shared spaces
Smoking inside accommodation €200 cleaning fee
Noise complaints (after warning) €50

🔒 Safety & Security

Building Security

Always lock your room and the main entrance. Do not prop doors open or allow strangers into the building.

Personal Safety

Use safes provided in rooms for valuables. Be aware of your surroundings when out at night. Spain Abroad is not liable for theft or personal injury.

Fire Safety

Familiarize yourself with fire exits. Do not tamper with smoke detectors. Report any safety hazards immediately to management.

Electrical Safety

Do not overload outlets. Report any electrical issues immediately. Use of personal high-wattage appliances must be approved by management.

🌿 Community Guidelines

🤝 Respect & Collaboration

Spain Abroad Creative Hub is a community of artists, writers, digital nomads, and creative minds from around the world. We foster an environment of mutual respect, collaboration, and inspiration.

  • Treat all residents, staff, and neighbors with respect and courtesy

  • Embrace cultural differences and engage in meaningful exchanges

  • Share knowledge, skills, and creative insights when appropriate

  • Participate in community activities and workshops when possible

  • Support fellow residents' creative endeavors and respect their work time

  • Report any issues or conflicts to management promptly

  • Help maintain the positive, inspiring atmosphere that makes our community special

🌍 Sustainability & Local Culture

Environmental Responsibility

Conserve water and electricity. Separate recycling according to local guidelines. Use reusable water bottles - filtered water available on-site.

Cultural Respect

Respect Spanish customs and siesta hours (2-5 PM). Learn basic Spanish phrases. Support local businesses and artisans when possible.

Neighborhood Relations

Be mindful of noise levels, especially on terraces. Greet neighbors politely. Follow local customs regarding dress and behavior in public areas.

Waste Management

Dispose of waste properly in designated bins. Reduce single-use plastics when possible.

🚨Emergency Contacts & Information

🏠 Spain Abroad Management

24/7 Emergency: +34 657 90 240 27

Email: creativehub@spainabroad.com

For urgent accommodation issues, safety concerns, or building emergencies.

🚑 Emergency Services

General Emergency: 112

Police: 091

Medical Emergency: 061

Fire Department: 080

🏥 Local Medical

Hospital Vithas Estepona

+34 952 80 96 00

Avenida España, Estepona

Walking distance from accommodations

💊 24-Hour Pharmacy

Farmacia Central

Calle Real, Estepona

Located in the town center, easily walkable from all accommodations.

📋Terms & Conditions Summary

⚖️Legal & Liability

  • Guests must be 18+ years old or accompanied by an adult

  • Valid passport/ID required for check-in

  • Spain Abroad is not liable for personal injuries or lost/stolen items

  • Guests are responsible for any damages caused during their stay

  • Management reserves the right to terminate stays for rule violations

  • These policies are subject to change with 30 days notice

Questions About Our Policies?

We're here to help! If you have any questions about these rules and policies, please don't hesitate to reach out during your stay or before booking.

Contact: creativehub@spainabroad.com